Leave Specialist

1. Opens and issues recommendations for requests for paid or unpaid leave under various leave programs (including leave under the Family Medical Leave Act, similar leave laws and any company extended illness program but not annual leave) with a focus on excellent customer service, timeliness and compliance. 
2. Once a case is opened and/or approved, provides management and administration of the employee’s leave, including communicating with employee, manager, health care providers and/or other stakeholders to ensure timely notification, adequate recordkeeping and recertification – where appropriate. 
3. Provides support to employee as well as payroll and benefits teams to monitor benefit program enrollment and employee’s premium obligations while employee is on leave. 
4. Processes leave and disability related transactions consistent with established best practices and applicable law and prepares professional and appropriate correspondence. 
5. Initiates the interactive process of accommodation by conducting request intakes and serving as a liaison between employee, HR professional and/or management, assists with adequate recordkeeping to document the accommodation granted and performs any necessary follow up if accommodation is issued on a trial basis or only for a specific period of time.
6. Communicates information regarding leave eligibility, donation program guidelines, process for returning-to-work accurately and consistently and collaborates with HR professionals in such communication. 
7. Conducts regular case status update meetings with HR professionals and/or management leads to ensure proper program management, engage with internal legal counsel when necessary to ensure compliance with applicable law.
8. Reviews confidential updates on medical treatment plans and exam results, shares information on a need-to-know basis, and maintains mandatory confidential files.
9. Maintains multiple databases and generates  related reports (e.g., leave  usage and statistics,  accommodations, return to work dates, benefit program eligibility, benefit arrears, etc.).
10. Level II – III provides training, advice, and assistance to frontline management, employees, and HR professionals  in accordance with multiple, complex regulations and policies. Also assists with policy and procedural revisions, as well as special duties as assigned.
11. Level III assists with  quality assurance audits, including vendor audits, and maintains related compliance documentation.

ASRC’s Core competencies include Leading Self, Leading People and Leading the Organization. In addition to our core competency model, our framework includes competencies specific to the various levels of positions within our company. For more information on our core competencies please contact the HR Department and reference the ASRC Leadership Framework.

Customer Focus

• Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Drive for Results

• Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.  

Problem Solving

• Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Time Management

• Uses time effectively and efficiently, concentrating his/her efforts on the more important priorities.

1. Level I:  At least two years in human resources, payroll and/or office work, preferably with an emphasis on handling confidential information.
2. Level II:  Three – Five years of experience in human resources, employee benefits, disability and/or leave case management.
3. Level III:  At least five years of experience in human resources, employee benefits, disability and/or leave case management.
4. Capable of accurately interpreting and applying regulations, policies, and procedures, including collective bargaining agreement (CBA) provisions and/or ability to quickly develop this skill. 
5. Working knowledge or relevant regulations, including worker’s compensation, leave, and disability laws and/or ability to quickly build this knowledge.

Preferred:

1. Certified Professional Disability Manager (CPDM) and/or Certified Leave Management Specialist (CLMS) preferred.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel.  The employee is occasionally required to stand, walk, climb or balance.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.   Specific vision abilities required by this job includes the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy office setting.  The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions and may be required to travel in small and large commercial aircraft.

NOTE:  This document does not create an employment contract, implied or otherwise. The statements contained herein are intended to describe the principal functions of this position, the level of knowledge and skill typically required, and the scope of responsibilities, but should not be considered an all-inclusive listing of work requirements.

ASRC is a drug-free workplace and pre-employment drug testing is part of the hiring process.

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status or any other legal protected status.  EOE:  M|F|D|V EEO Poster

Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law.