Sales Admin

JOB SUMMARY

Sales Admin is a member of the Builders Choice Lumber Sales team and has the responsibility for assisting the inside sales staff with the facilitation of orders for customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES (and other duties as assigned)

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist customers contacting us by phone and email.
• Entry of orders and credit memos into system accurately and efficiently
• Work with colleagues throughout the organization to ensure excellent customer experience from the inception of the order through delivery.
• Listen and respond empathetically when faced with customer concerns.  Seek quick resolution to issues raised.
• Work hand-in-hand with management, by performing the administrative functions required to achieve the task at hand.
• Ensure timely quotations and accurate order processing.
• Follow up and update customers regarding bid status, order status, delivery status, etc.
• Communicate clearly with customer regarding their expectations and how we intend to deliver on those expectations. 
• Provide solutions through products, service, or information to add value to our customers.

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED
• Valid Alaska Driver’s License
• Construction Industry Experience
• Have prior sales & customer service experience
• Knowledge of Microsoft Office products and other windows-based programs
• Forklift experience and certification preferred.
• Ability to solve problems and issues
• Ability to interact and communicate effectively with others
• Ability to juggle and prioritize multiple tasks thru completion
• Strong focus on safety and quality
• Ability and willingness to abide by BCL code of conduct, policies and procedures
• Display knowledge, understanding, and sensitivity to the Inupiat Culture

ASRC Construction, is a drug free workplace and pre-employment drug testing is part of the hiring process.

ASRC Construction and its family of companies is an Equal Opportunity Employer.  Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status or any other legal protected status.    EEO Poster

If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at 907-339-6880 or email at  achchr@asrcconstruction.com.

ASRC Construction is the construction division of Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law.