Network Engineering Manager

As the Manager of Network Engineering within the IT department, you’ll utilize your technical expertise to design and maintain a high performing, complex hybrid infrastructure.

In this role, the Manager of Network Engineering will be the technical lead for the network infrastructure environment. This role will also work with Sr. IT Leadership and other business units to meet project goals and provide solutions to complex issues. Technical lead of network engineers, delegates responsibilities, holds network engineers accountable and identifies gaps in talent and high performers.

Strategy & Planning

1. Technical lead for network engineering team
2. Network Engineer Lead for IT projects, ensure successful design and deployment.
3. Reviews all network design proposals and provides feedback to network engineering team.
4. Mentor and train network engineering staff to ensure they have the tools to be successful.
5. Effective communication skills and customer service with the ability to communicate IT issues to Sr IT Leadership.
6. Manage vendor relationships - consultants, managed service providers, telco vendors and sales teams.
7. Manage switches, routers, SDWAN technology, firewalls, cloud infrastructure, wireless, telco circuits
8. Manage 24/7/365 network operations to ensure ASRC IT customer’s IT needs are met.
9. Define team roles and responsibilities. This position requires the Manager to ensure the right person is in the right position.
10. Technical lead that will oversee network infrastructure security, firewalls/IPS – load balancers – policies – access control lists – zero trust. This role will be required to design and review configurations for all architecture and devices related to the network infrastructure.
11. Monitor network reports and metrics to ensure network is operating at an optimal level
12. Provide day to day support to ASRC IT customers by ensuring IT service tickets assigned to the Network Team are being addressed and resolved within established SLA parameters.

Skills

1. Strategic and critical thinking skills.
2. Strong time management skills.
3. Strong oral and written communications skills.
4. Excellent attention to detail.
5. Identify, manage and track network engineering projects.
6. Strong technical skills – switches, routers, firewalls, cloud infrastructure.
7. Experience with remote access solutions – VPN, Meraki devices, Remote Desktop
8. Design and architecture experience in all aspects of network infrastructure – SDWAN, firewalls, data center switching
9. Maintain data center connectivity throughout the lower 48 and Alaska
10. Knowledge and understanding of all relevant industry standards.
11. Experience with protocols that include: BGP, OSPF, Static Routes, QoS, Layer3 routing, Spine/Leaf, VxLAN
12. Strong network design skills
13. Knowledge of IT networks, servers, storage and security technologies.
14. Experience managing networks in colocation data center facilities.
15. An ability to think critically about systems and to make adjustments consistently as needed.

Carry out managerial responsibilities in accordance with the organization's policies and applicable laws. Supervise all employees within the department. Responsibilities include: interviewing, hiring, disciplining, coaching and training, addressing and resolving employee concerns, planning, assigning, directing work and assessing job performance.

ASRC’s Core competencies include Leading Self, Leading People and Leading the Organization. In addition to our core competency model, our framework includes competencies specific to the various levels of positions within our company. For more information on our core competencies please contact the HR Department and reference the ASRC Leadership Framework.

Customer Focus

• Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Drive for Results

• Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.  

Problem Solving

• Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Timely Decision Making

• Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.

Delegation

• Trusts people to perform through clear delegation of both routine and important tasks and decisions.

• Bachelor’s Degree or higher, or a minimum of 7-10 years of network engineering management experience. 
• Possesses an IT Enterprise level understanding of:
  • Various PC types and manufacturers
  • Peripherals – printers/scanners/multi-function devices
  • Mobile devices – phones/tablets
  • Cybersecurity requirements and best practices
  • Multiple IT domains across an Enterprise
  • Application programming, database, and system design
  • Business relationship management and conflict resolution
  • Risk and impact analysis and resolution
• Skilled in taking the initiative at the right time and being proactive to reduce customer impact.
• Skilled in effectively targeting the right type of communications to appropriate audiences. 
• Experienced at managing and growing vendor relationships.
• Uses business acumen to influence project outcomes with various IT departments, business groups (Legal, HR, Payroll, Procurement, etc.), steering committees, business partners, internal and external teams, and other key stakeholders.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel.  The employee is occasionally required to stand, walk, climb or balance.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.   Specific vision abilities required by this job includes the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy office setting.  The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions and may be required to travel in small and large commercial aircraft.

This position is required to travel up to 10% of the time, pending current IT projects and initiatives.

NOTE:  This document does not create an employment contract, implied or otherwise. The statements contained herein are intended to describe the principal functions of this position, the level of knowledge and skill typically required, and the scope of responsibilities, but should not be considered an all-inclusive listing of work requirements.

ASRC is a drug-free workplace and pre-employment drug testing is part of the hiring process.

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status or any other legal protected status.  EOE:  M|F|D|V EEO Poster

Arctic Slope Regional Corporation, an Inupiat-owned corporation created as a result of the Alaska Native Claims Settlement Act.

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law.